FAQ

General

The Pier's overall capacity is 3000 people. When there are events on the Pier head the capacity is 2500 people.

The Pier is monitored by CCTV 24 hours per day.

There will be a security presence on busy days and at events.

Yes, the Pier has high speed fibre optic broadband and WiFi spots are in The Pavilion Restaurant & Bar and The Deck.

The Public WiFi code is 'sunshine'.

No. Kite flying is inappropriate on the Pier, please use the beach.

Prohibited items include alcohol (with the exception of beverages purchased from the Pier bar), drugs, sharp objects and weapons of any kind.

Climbing on or jumping from the Pier is highly dangerous and not permitted. You are endangering your own life and others'.

Yes of course. Speed limit: 2mph.

No. We would suggest moving to the beach for this activity.

No. Anything with hard wheels can damage the wooden deck so we kindly ask that you dismount before entering the Pier.

We kindly ask that cyclists dismount before entering the Pier.

Our telephone number is 01424 435587 and it is currently manned from 9am to 5pm, Monday to Friday.

Volunteer opportunities will be listed on our dedicated volunteer page with the relevant role documents and application forms.

Whatever makes you comfortable but do remember the majority of the Pier is outdoors.

Footwear is essential - deck planks have been hand screwed (all 510,000 of them!) and as the Pier deck settles into its new frame the screws may move and protrude creating a hazard to bare feet. We will check the deck daily but footwear is essential just in case we miss one.

In keeping with a family friendly environment, we ask that appropriate clothing is worn and modesty valued.

Lost property is stored off site but we have a reporting system so can check if your item is there.

If you have lost something please report it to a member of staff, they will take your details and get back to you as soon as possible.

Sorry, unfortunately we do not have the facilities to store your bags.

Sorry no, we do not have a cash machine on site. You can pay for items on the Pier by cash, debit and credit card. Please be aware that some of the smaller kiosks will not have the facility to take cards and will be cash-only.

The nearest cash point is in Robertson Street.

All our staff, volunteers and suppliers have been instructed to look out for any child that appears lost or confused. If the adults responsible for such a child are not identified immediately that child will be reassured and taken to the meeting point (Hastings Pier Hut) until the parents are traced.

Well-behaved dogs on short leads with responsible owners are welcome to promenade. Dogs are not permitted at events, in buildings or on the Upper Deck.

Guide and assistance dogs are welcome anytime, anywhere.

 

No, smoking is not permitted. Remember the fire in 2010...

We ask that smokers do not smoke at the gate entrance but kindly smoke on the promenade above Bottle Alley.

We do not have an area specifically dedicated to nursing mothers but you are welcome to breast-feed anywhere on the Pier.

Yes, we can accommodate pushchairs on the Pier.

There is not a dedicated pushchair park so please be mindful of blocking any exits.

We have worked very hard to ensure that all areas of the Pier (including the roof terrace) can be accessed easily and safely by all visitors.

Please see our Access page.

Yes, the majority of the activities and kiosks are outdoors.

Our Hastings Pier Shop is filled to the brim with lots of goodies, and you can find a range of gift items and delicious food and drink from local businesses and artisans at our retail kiosks.

Find out more about our offer on our Shopping page.

Fishing takes place on the Pier at (specified dates and times only. Up-to-date timetables are available via Paul's Tackle in Hastings - please call 01424 433404 for more information and to book.Terms and conditions apply, booking essential. Unauthorised fishing is prohibited.

In severe weather circumstances we will shut the Pier and the closure will be announced on our Home page.

The following car parks are within 1mile of the Pier:
• Pelham Place - 250 spaces
• Falaise Road - 68 spaces
• Priory Street - 250 spaces
• St Margaret's Road - 40 spaces
• The Pier Underground - 40 spaces
• Carlisle Parade - 171 spaces
• Priory Meadow - 1086 spaces

Why not book a Seashore Rickshaw ride to the car park and back.

Hastings Pier is open 7 days a week. Current opening times are as follows:

For current opening times, please see our Visit Overview page.

Please note that these hours are subject to change dependent on weather. Opening times vary depending on events and the time of year.

The full address is:

Hastings Pier
1-10 White Rock
Hastings
TN34 1JU

By Car
Hastings Pier is located on Hastings seafront (A259), opposite the White Rock Theatre.

By Bus
The closest bus stops are adjacent to the pier. For information on bus routes, times and prices visit: www.stagecoachbus.com

By Train
The nearest railway stations are either Hastings or St Leonards Warrior Square.
Hastings Station is situated 0.5miles from the Pier (approx.. 11 minute walk).
St Leonards Warrior Square Station is situated 0.8miles from the Pier (approx.. 17 minute walk).

Hastings has good rail links throughout East and West Sussex and London.

See more on our 'Getting Here' page...

No, we are a totally renovated, independent local pier.

The funding received following the devastating fire in 2010 was for the restoration of the substructure and old pavilion, the new deck platform and The Deck building.

We think it is a great idea to have a landing platform but it will be an expensive project that will require additional fundraising. If Hastings Pier thrives this will be a project to consider in the future.

Facilities

The Pier's overall capacity is 3000 people. When there are events on the Pier head the capacity is 2500 people.

Yes, the Pier has high speed fibre optic broadband and WiFi spots are in The Pavilion Restaurant & Bar and The Deck.

The Public WiFi code is 'sunshine'.

Prohibited items include alcohol (with the exception of beverages purchased from the Pier bar), drugs, sharp objects and weapons of any kind.

Climbing on or jumping from the Pier is highly dangerous and not permitted. You are endangering your own life and others'.

Yes of course. Speed limit: 2mph.

No. We would suggest moving to the beach for this activity.

No. Anything with hard wheels can damage the wooden deck so we kindly ask that you dismount before entering the Pier.

We kindly ask that cyclists dismount before entering the Pier.

We do not have an area specifically dedicated to nursing mothers but you are welcome to breast-feed anywhere on the Pier.

Yes, we can accommodate pushchairs on the Pier.

There is not a dedicated pushchair park so please be mindful of blocking any exits.

We do not have wheelchairs for general hire but you are welcome to bring your own onto the Pier.

We do have a wheelchair for emergency situations.

Yes, there are accessible toilets at two locations on the Pier.

We have worked very hard to ensure that all areas of the Pier (including the roof terrace) can be accessed easily and safely by all visitors.

Please see our Access page.

Yes, the majority of the activities and kiosks are outdoors.

Our Hastings Pier Shop is filled to the brim with lots of goodies, and you can find a range of gift items and delicious food and drink from local businesses and artisans at our retail kiosks.

Find out more about our offer on our Shopping page.

Fishing takes place on the Pier at (specified dates and times only. Up-to-date timetables are available via Paul's Tackle in Hastings - please call 01424 433404 for more information and to book.Terms and conditions apply, booking essential. Unauthorised fishing is prohibited.

We do not have dedicated picnic areas, so we ask visitors not to bring their own food unless they have specific dietary requirements.

However, there is a mouth watering selection of food and drink concessions to choose from on the Pier. See our Food & Drink page.

The full address is:

Hastings Pier
1-10 White Rock
Hastings
TN34 1JU

By Car
Hastings Pier is located on Hastings seafront (A259), opposite the White Rock Theatre.

By Bus
The closest bus stops are adjacent to the pier. For information on bus routes, times and prices visit: www.stagecoachbus.com

By Train
The nearest railway stations are either Hastings or St Leonards Warrior Square.
Hastings Station is situated 0.5miles from the Pier (approx.. 11 minute walk).
St Leonards Warrior Square Station is situated 0.8miles from the Pier (approx.. 17 minute walk).

Hastings has good rail links throughout East and West Sussex and London.

See more on our 'Getting Here' page...

We would like everyone to enjoy the Pier, so it will remain free to go on, with the exception of ticketed events.

The Pier features temporary licensed concessions that have been selected to complement the Pier’s own commercial activity. All the kiosks have been allocated for 2016 but please leave your details with us and we will contact you with any future opportunities.

Attractions

We have a broad programme of seasonal events on the Pier and upcoming events can be viewed on the events section of the website. In 2016 we have plans to hold the following events:

Open air cinema
Music festival
Circus
Family activities and workshops
Food and drink festival
Speciality markets
Winter fair
Summer family fair
Urban sports

We would like everyone to enjoy the Pier, so it will remain free to go on, with the exception of ticketed events.

The Pier features temporary licensed concessions that have been selected to complement the Pier’s own commercial activity. All the kiosks have been allocated for 2016 but please leave your details with us and we will contact you with any future opportunities.

There will be a fun, interactive interpretation scheme in The Deck. By using digital techniques we will tell the rich social, cultural and economic story of the Pier. This will be accessible to everyone and the emphasis will be on the unique nature of the Pier and Hastings as a seaside town.

You can also explore the Pier's heritage through the 'Digital Memory' page - a fascinating archive of peoples memories and experiences on Hastings Pier.

Events

The Pier's overall capacity is 3000 people. When there are events on the Pier head the capacity is 2500 people.

The Pier is monitored by CCTV 24 hours per day.

There will be a security presence on busy days and at events.

The Pier is a unique venue in a unique location with a very unique set up, which for larger events can contribute to higher costs.

Many of the events are organised and presented by reputable external companies, for example, Luna or One Inch Badge who are experienced at delivering high quality events in unique locations.

It is also important that the Pier is a commercial success so that Hastings Pier Charity can ensure it is loved and maintained for future generations.

Once tickets are on sale there will be link to the ticketing website on the individual events page. You can search by category or date, take your pick.

We will host a variety of events on the Pier, free and ticketed. Our Events page lists all programmed events.

Search and select the event you would like to attend and a 'Book Tickets' link can be found on the right hand side of the page.

The Deck’s two main spaces will be available for hire for a range of functions and events with capacity for approximately 120 people. The Pier also has multiple outdoor spaces capable of accommodating large scale events, concerts, festivals and sports. Visit our 'Hire' pages for further information, our events hire pack and proposal document.

We have a broad programme of seasonal events on the Pier and upcoming events can be viewed on the events section of the website. In 2016 we have plans to hold the following events:

Open air cinema
Music festival
Circus
Family activities and workshops
Food and drink festival
Speciality markets
Winter fair
Summer family fair
Urban sports

Hastings Pier Charity

Hastings Pier renovation costs : total spend at circa £15m

The Heritage Lottery Fund contributed a grant of £11.4m, other funding sources granted £2.5m and a community share issue raised £600,000.

Major cost centres :

Demolition, storm damage impact and disposal : all decking, balustrades, damaged ironwork, old ballroom and all buildings except the remaining Pavilion, including the crane barge required to cut out the old ballroom. £1.5m

New, structural, raw materials, storm repairs : a complete new deck made from West African Ekki hard wood taken from renewable sources; 70% of the sub-structure / ironwork of the pier had to be replaced (against an original, pre-works, estimate of 50%); new balustrades where necessary, new utilities down the length of the pier (laid to the leeward side of the pier). £9.0m

New buildings :  rebuild of the one, remaining, original building on the pier – now the Pavilion restaurant plus the building of the Visitor Centre and roof terrace. £2.5m

Activity costs : Staff/Specialists/Labour £600k; Heritage Interpretation £600k; Insurances £600k; other £200k. £2.0m

Total : £15,000,000

No, we are a totally renovated, independent local pier.

Hastings Pier is operated by management, staff and volunteers of Hastings Pier Charity the Community Benefit Society (Bencom) with exempt Charity status.